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  Vivasan Webshop English - World wide delivery

- Vivasan Health and Beauty

  Vivasan Webshop English - World wide delivery
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Right of withdrawal Vivasan Webshop
 
1.           In the event of a purchase, the consumer has the possibility to dissolve the    agreement for 14 days without giving any reason. This period commences on the day following receipt of all products by the consumer or a by the consumer announced representative.
2.           During the reflection period, the consumer shall handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will have the product and if reasonably possible- in the original condition and packaging returned to Vivasan Webshop, Ambachtweg 46, NL-3542 Utrecht, in accordance with the reasonable and clear instructions provided by the entrepreneur.
3.           If the consumer wants to use his right of withdrawal he is obliged to make this known to the entrepreneur within 14 days of receipt of all the products. The consumer can do this by means of the standard form or by email. After the consumer expressed wanting to make use of his right of withdrawal, the consumer shall return the product within 14 days to the entrepreneur. The consumer must prove that the products are returned in a timely manner, for example by means of a proof of mail delivery.
4.           If the consumer at the end of the statutory period of this article has not expressed to want to make use of his right of withdrawal or the product has not been returned to the entrepreneur, the sale is a fact.
 
Costs in case of right of withdrawal
1.           If the consumer exercises his right of withdrawal, the costs of return are entirely for the account of the consumer.
2.           If the consumer has paid an amount, Vivasan Webshop shall ensure that within 14 days after the consumer expressed wanting to make use of his right, the full amount is refunded to the consumer. The consumer must prove that the delivered goods are returned, for example by means of a proof of mail delivery
 
Exclusion of the right of withdrawal
1.           Vivasan Webshop can exclude the right of withdrawal of the consumer as far as provided for in this article. The exclusion of het right of withdrawal is valid only if Vivasan Webshop states this clearly in the offer, at least in time for the conclusion of the agreement.
2.           Exclusion of the right of withdrawal is only possible for products:
a.           That the entrepreneur has established in accordance with the consumer’s specifications;
b.           That are clearly personal in nature;
c.            That cannot be returned due to their nature;
d.           That rapidly decay or become absolute;
e.           The price of which is subject to fluctuations on the financial market on which Vivasan Webshop has no influence;
f.            Hygiene products that are sealed and who’s the consumer has broken the seal.

 


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